mfon umana.
Lagos, NigeriaProduct leader. Curious by nature.

Mfon Umana / Senior Product Manager

Good products.
Real progress.

I turn customer needs into digital products that work — for the people using them and the businesses behind them.

Fintech / SaaS / Digital commerceScroll to discover ↓
5+Years building
digital products
50%More platform signups
in just 3 months · Snapnet
10People on a cross-functional
team I led · Snapnet
MBAMarketing, with distinction
University of Lagos

A few things I’ve worked on

From a challenge
to something useful.

Different industries. The same focus:
understand the problem, bring people
together, and deliver.

HCMatrixWorkspace overview
OverviewPeoplePayrollReports
People, at the centre.

A clearer view
of your workforce.

PeopleOne workspace
PayrollLess friction
Concept illustration · HR management
Snapnet LimitedHRTech / SaaS

HCMatrix 3.0

Getting a stalled platform back on track — and helping more people find it.

View the work +

I led 10 engineers, designers, and QA testers to take a platform from 30% completion to production in four months.

Product improvements and targeted marketing increased signups by 50% in three months and generated 150 qualified leads. I also launched an affiliate programme and initiated a Monify virtual-wallet partnership.

Product delivery · Growth · Team leadership
↗OneFunnel
Business
One
connection.
Financial
services

Making the complex
feel straightforward.

Concept illustration · Financial services
1Funnel LimitedFintech / APIs

Connecting financial services

Bringing product direction, API strategy, and better user journeys together.

View the work +

As Product Lead, I own the product vision, roadmap, and prioritisation for OneFunnel’s fintech services.

I write PRDs for engineering, design, and compliance; guide API integration strategy; and improve onboarding, dashboards, and service flows. Documentation and user education are part of the product too.

Product strategy · APIs · User journeys
A better order.
Every time.
Omnichannel commerce
In-store↗
Website↗
Delivery partners↗
One connected customer experience.
Concept illustration · Chicken Republic
Food Concepts Plc · Chicken RepublicDigital commerce

Connecting the ordering experience

From the cashier’s desktop to the customer’s delivery, making each touchpoint work better.

View the work +

I led development and launch of an omnichannel desktop app for in-store cashiers and managed the Chicken Republic website.

Website optimisation improved conversion by 10%, with 99.5% uptime. App requirements and feature improvements contributed to a 12% increase in customer satisfaction. I also managed delivery partnerships with Glovo and Chowdeck.

Omnichannel delivery · Conversion optimisation · Partnerships

Selected contributions from my professional experience. Product visuals are illustrative, not screenshots.

A little about me

Thoughtful by nature.
Practical by choice.

Mfon.
Lagos, Nigeria

I like the part where a messy problem starts to make sense.

For over five years, I’ve worked across fintech, HR software, and digital commerce — connecting customer needs with what a team can build and a business needs to achieve.

My background combines engineering with an MBA in Marketing. It helps me move between the details of a product, the people who use it, and the bigger commercial picture.

I care about clear requirements, honest conversations, and giving teams a direction they can act on.

What I bring to the table

Product strategy & roadmapsAPI & payments strategyResearch & prioritisationAgile team leadershipGo-to-market planningConversion optimisation
Tools I work with

Jira, Notion, Figma, SQL, Tableau, Google Analytics, Trello, Balsamiq & Excel

The path so far

Experience that
builds on itself.

Get the full CV ↓
Jul 2025 — PresentProduct Lead1Funnel LimitedFintech+

Owning product vision, roadmap, API strategy, and user journeys across financial services. Translating business and customer needs into clear requirements for delivery.

Apr 2024 — Jul 2025Team Lead, Product ManagementSnapnet LimitedHRTech / SaaS+

Led a 10-person team across HCMatrix and Procurecentro. Delivered HCMatrix 3.0 in four months and grew platform signups by 50% in three months.

Jun 2023 — Apr 2024Product Marketing & Digital Sales ConsultantFood Concepts PlcCommerce+

Launched Chicken Republic’s omnichannel cashier app, improved website conversion by 10%, and managed delivery partnerships with Glovo and Chowdeck.

Jun 2021 — Jun 2023Product ManagerLiveable LimitedDigital products+

Managed three products, authored PRDs and user stories, and brought customer feedback into development. Targeted features and support improvements increased customer satisfaction by 30%.

Always learning.

MBA, Marketing Distinction

University of Lagos · 2025

B.Eng., Oil and Gas Engineering

Kwame Nkrumah University of Science and Technology · 2016

Certifications & training +

Interswitch Job Shadowing Programme — Product Management
Google Certificate in Project Management
Foundations in Project Management
Side Hustle 6.0 — Product Management
Utiva Data Incubator Programme
Jobberman Soft Skills Certificate

Have something in mind?

Let’s make
good progress.

A product challenge, a new opportunity, or a conversation.
I’d be glad to hear from you.